1. Introduction

These Terms & Conditions (“Terms“) govern your use of the website dupliq.co.uk (the “Website“). DUPLIQ (“DUPLIQ“, “we“, “us“, “our“) operates the Website. DUPLIQ is a company registered in England and Wales under company number 12100089, with its registered and head office at:

Majesty House, Avenue West, Skyline 120, Great Notley, CM77 7AA

By accessing or using this Website, you accept these Terms. However, if you do not agree with any part of these Terms, please do not use this Website.

These Terms apply to your use of the Website only. They do not govern any separate contract, order form, or service agreement you enter into with us. This includes agreements for the supply of managed print, document management, telecoms, mobile, or vending services. Instead, our separate Terms of Service / Master Services Agreement govern those contracts. We will provide this agreement to you directly as part of your onboarding.

2. About us

DUPLIQ provides intelligent workplace technology solutions to businesses across the UK. In particular, these include managed print services, document management and workflow solutions, telecoms and mobile services, and vending solutions.

  • Email: info@dupliq.co.uk
  • Phone: 0330 179 0670
  • Head Office: Majesty House, Avenue West, Skyline 120, Great Notley, CM77 7AA
  • North Office: 125 Queen Street, Sheffield, Yorkshire, S1 2DU
  • London Office: 1 Coldbath Square, Farringdon, London, EC1R 5HL
  • Midlands Office: Office 1, Izabella House, 24-26 Regent Place, City Centre, Birmingham, B1 3NJ

3. Use of this Website

You may use this Website only for lawful purposes and in accordance with these Terms. Specifically, you agree not to:

  • Use the Website in any way that breaches any applicable local, national, or international law or regulation;
  • Attempt to gain unauthorised access to the Website, the server that hosts it, or any server, computer, or database connected to it;
  • Attack the Website via a denial-of-service attack or distributed denial-of-service attack;
  • Use the Website to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material, or any other form of similar solicitation (spam);
  • Copy, reproduce, republish, download, post, broadcast, transmit, or otherwise use any content from the Website for commercial purposes without our prior written consent.

Accordingly, we reserve the right to restrict or terminate your access to the Website at our discretion if we believe you have breached these Terms.

4. Intellectual property

DUPLIQ owns or licenses all content on this Website. This includes, but is not limited to, text, graphics, logos, images, video, and software. Copyright, trademark, and other intellectual property laws also protect this content.

You may view, download, and print pages from the Website for your own personal or internal business use. This is subject to the restrictions in Section 3. However, you must not otherwise reproduce, modify, distribute, or republish any content from this Website without our prior written permission.

Similarly, all trademarks, logos, and brand names of third parties remain the property of their respective owners. This includes client and partner logos displayed on this Website. We use these with permission or under fair use for identification purposes.

5. Enquiries, quotes, and requests for information

Any enquiry, quote request, or information you submit through this Website is an expression of interest only. This applies, for example, to submissions via a contact form or newsletter sign-up. Submitting an enquiry therefore does not create a contract between you and DUPLIQ.

Any contract for the supply of goods or services will only come into existence once we have issued a formal quotation or order confirmation and you have accepted it in writing. At that point, our separate Terms of Service will apply.

In addition, we aim to respond to enquiries as promptly as possible but do not guarantee a specific response time.

6. Accuracy of information

We make reasonable efforts to ensure the information on this Website is accurate and up to date. However, we do not warrant that all content is complete, accurate, or current at all times. For example, product specifications, pricing indications, service descriptions, and availability may change without notice. Nothing on this Website constitutes a binding offer capable of acceptance. Instead, any quotations or pricing we provide separately will take precedence.

7. Third-party links

This Website may link to third-party websites, including our partners’ and clients’ websites and social media platforms such as LinkedIn. We provide these links for your convenience only. Consequently, we have no control over, and accept no responsibility for, the content, privacy practices, or availability of any linked websites. Likewise, inclusion of a link does not imply endorsement by DUPLIQ.

8. Limitation of liability

To the fullest extent permitted by law:

  • We do not warrant that the Website will be secure, error-free, or available at all times, or that we will correct any defects;
  • We exclude all implied warranties, conditions, and other terms that statute, common law, or the law of equity may otherwise imply;
  • We shall not be liable for any indirect, incidental, special, or consequential loss or damage arising out of or in connection with your use of, or inability to use, this Website, including but not limited to loss of profits, loss of business, or loss of data.

However, nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation. Nor do we exclude or limit any other liability that applicable law does not allow us to exclude or limit.

9. Indemnity

You agree to indemnify and hold DUPLIQ harmless from and against any claims, losses, liabilities, damages, costs, and expenses, including reasonable legal fees. This applies where these arise out of your breach of these Terms or your misuse of this Website.

10. Privacy and cookies

Our Privacy Policy and [Cookie Policy] also govern your use of this Website. They explain how we collect, use, and protect your personal data, including our use of Google Analytics. Accordingly, by using this Website, you consent to the processing described in our Privacy Policy.

11. Changes to these Terms

We may revise these Terms at any time by updating this page. Therefore, please check this page periodically to ensure you know of any changes. Changes bind you from the date of publication.

12. Severability

If a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, the remaining provisions will continue in full force and effect.

13. Governing law and jurisdiction

The laws of England and Wales govern these Terms, and we construe them in accordance with those laws. The courts of England and Wales also have exclusive jurisdiction over any disputes arising out of or in connection with these Terms or your use of this Website.

14. Contact us

If you have any questions about these Terms & Conditions, please contact us:

DUPLIQ Majesty House, Avenue West, Skyline 120, Great Notley, CM77 7AA Email: info@dupliq.co.uk Phone: 0330 179 0670