Helping your team get the very best from intelligent workplace technology

Training

Investing in new workplace technology is only half the story. The real value comes when your people know how to use it confidently. That's why every solution we deliver is supported with practical, easy-to-understand training that helps your team get up and running quickly.

Whether it's a new multifunction printer, DocuWare workflow software or a print management platform such as PaperCut or Canon uniFLOW, we'll make sure everyone feels comfortable using the technology. No confusing jargon, no lengthy manuals. Just straightforward guidance from people who know the products inside out.
Every organisation and the teams within it work differently, so your training should too. We'll tailor each session around your business, your users and the features that matter most. Our goal is simple: to help your people feel confident, capable and ready to get the most from your investment.

Training
Official print partner of Fulham FC

Expertise from leading manufacturers

As trusted partners of Canon, Epson, Konica Minolta, Ricoh and Lexmark, we have extensive knowledge of the products and technologies we supply.

From everyday printing and scanning to advanced finishing options, document workflows, secure printing, cloud connectivity and print management software, we’ll guide your team through the features they’ll use most while also introducing capabilities they may not have realised were available.

Whether you’re using PaperCut across a mixed fleet of devices or Canon’s powerful uniFLOW platform, we’ll show your team how to securely release print jobs, authenticate users, manage print queues, monitor usage and make the most of the software’s reporting and productivity features. Often, businesses are surprised by just how much their devices and software can do.

What does our training cover?

Training is tailored to your specific solution but can include:

  • Everyday printing, copying and scanning
  • Secure print release and user authentication
  • PaperCut, Canon uniFLOW and DocuWare software training
  • Print management, reporting and user dashboards
  • Document workflows and digital filing
  • Scan-to-email, cloud storage and network folders
  • Device settings and personalisation
  • Best practice for efficient and sustainable printing
  • Basic troubleshooting and user guidance

We focus on practical, hands-on learning that helps users feel confident from the moment they return to their desk.

Two DUPLIQ co-founders standing together on a staircase in the office

Supporting your business beyond installation

Our relationship doesn’t end once your devices are installed. As your business evolves, your people may change, new software features may become available or your requirements may grow. When that happens, we’re always happy to provide refresher sessions, additional user training or guidance on new functionality.

Whether it’s helping a new employee get to grips with PaperCut or showing your team more efficient ways of working, we’re here to ensure your technology continues to deliver value long after installation.

Ultimately, we don’t just supply printers, photocopiers and software. We help your people use them with confidence. By combining trusted technology with friendly, knowledgeable support, we ensure your investment delivers value from the very beginning.

It’s all part of our commitment to building long-term partnerships where service, expertise and relationships come first. Get in touch to learn more about our product training and discover how we can help your people get the very best from your intelligent workplace technology.

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