Service Level Agreements (SLAs)
Every managed print solution from DUPLIQ is backed by a Service Level Agreement (SLA) that gives you complete confidence that...
View ServicesIntelligent workplace print that simply works.
Whether you print hundreds of pages a week or thousands every day, at DUPLIQ we help organisations take control of their print environment with reliable, secure and cost-effective solutions for printers and photocopiers that are built around the way your business operates.
From a single multifunction device to a fully managed fleet across multiple UK locations, we take the time to understand your requirements before recommending the right service solution.
DUPLIQ partners with the industry’s most trusted manufacturers, including Canon, Epson, Konica Minolta, Ricoh and Lexmark. Every recommendation is based on what delivers the best outcome for your teams, workplace and business.
We also support organisations with intelligent print management software, including the globally recognised PaperCut platform and Canon’s own uniFLOW solution. These systems help businesses manage print usage, improve security, reduce waste and gain better visibility over their print activity.
From installation and user training to ongoing servicing, consumables, maintenance and proactive support, our DUPLIQ team are with you long after your devices are installed. Our nationwide service team keeps your business moving, while your dedicated account manager is always on hand to help you get the most from your print environment.
Our client retention rate is high for a reason. Relationships come first and we’re committed to building partnerships that continue to add value as your organisation grows.
DUPLIQ assesses your current setup identifying opportunities for improvement which creates a solution that works for your business today while giving you room to grow tomorrow.
Benefits include:
Printers have become intelligent network devices, which means they deserve the same attention as every other piece of business technology in your workplace.
From secure print release and user authentication to encrypted data transmission and GDPR-conscious document handling, we help protect sensitive information and reduce security risks across your organisation.
We know investing in a printer and photocopier isn’t usually the highlight of anyone’s week. That’s why we keep things straightforward.
We listen first, recommend what you genuinely need and provide ongoing support from experts who understand your industry and our range of print products. No unnecessary complexity. No hard sell. Just dependable workplace technology backed by expert advice and service you can rely on.
Let’s find the right print solution for your business.
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