Managed Print Services Peterborough

Dupliq offers a comprehensive range of multifunctional devices from the world's leading manufacturers, providing solutions that cater to diverse business requirements. Our extensive portfolio includes integrated copiers, printers, scanners, and fax machines, designed to meet the needs of organisations of all sizes - from compact desktop models ideal for small offices to high - capacity print - room systems that handle large - volume printing with ease.

By partnering with renowned brands including Canon, Konica Minolta, Epson, Ricoh, and Lexmark, we ensure that our clients receive the best solutions that are both reliable and innovative. These manufacturers are recognised for their cutting-edge technology and commitment to excellence, allowing us to offer devices that deliver exceptional performance, durability and versatility.

Our multifunctional devices are designed to streamline workflows, combining multiple functions into a single unit to save space and reduce operational costs. With features such as advanced scanning capabilities, wireless connectivity, and intuitive user interfaces, our solutions enhance productivity and facilitate seamless collaboration within teams.

At Dupliq, we understand that every business has unique needs. That's why we provide personalised consultations to assess your specific requirements and recommend the best devices and configurations to optimise your operations. Additionally, our dedicated support team ensures that you receive ongoing maintenance and service, guaranteeing that your devices continue to operate at peak efficiency.

Whether you're looking to upgrade your existing equipment or implement a new solution, Dupliq is committed to delivering high-quality multifunctional devices that empower your organisation to thrive in today's fast-paced business environment.

Contact us for photocopiers and printers and to explore your office printing requirements and get professional support today >>

At the heart of our Peterborough managed print solutions is a commitment to exceptional service. We understand that effective printing is vital for your business operations, and we strive to ensure that every interaction with us enhances your experience.

Personalised Support

Our dedicated team of print specialists works closely with you to understand your unique needs and challenges. We provide tailored solutions that align with your business goals, ensuring that your print environment operates smoothly and efficiently.

Proactive Maintenance

We believe in proactive service rather than reactive fixes. Our advanced monitoring software allows us to anticipate issues before they arise, minimising downtime and keeping your operations running seamlessly. Regular maintenance checks and timely supplies delivery mean you'll never be caught off guard.

Adhering to 2 and 4-hour Service Level Agreements (SLAs) is a cornerstone of our managed print services, ensuring that your operations remain uninterrupted and efficient. We recognize the critical nature of timely support, which is why we commit to resolving service requests within these specified timeframes. Our dedicated support team is equipped with advanced monitoring tools and resources that enable rapid response to any issues that may arise. By prioritizing swift action and effective communication, we minimize downtime and ensure that your printing needs are met promptly, allowing your business to maintain productivity without interruption. Your peace of mind is our priority, and our adherence to these SLAs underscores our commitment to exceptional service.

Customer-Centric Approach

Your satisfaction is our priority. We encourage open communication and feedback, allowing us to adapt and respond to your evolving needs. With a focus on building long-term partnerships, we are dedicated to delivering the highest level of service and support. By choosing us for your managed print needs, you're not just getting a service provider; you're gaining a trusted partner committed to helping you print efficiently and effectively.

In today's digital landscape, securing your documents and sensitive data is more crucial than ever. Unprotected printers can pose significant risks, potentially compromising your company's network security. At Dupliq, we offer a comprehensive suite of sophisticated print security solutions designed to safeguard your workplace technology and protect your critical information.

Comprehensive Security

Our approach to print security encompasses a range of innovative methods tailored to your organisation's specific needs. Our team collaborates closely with you to assess your existing infrastructure and identify vulnerabilities, implementing robust measures to create a secure printing environment.

Key Features of Our Print Security Solutions:

• End-to-End Document Encryption: Protect your documents during transmission and storage. Our encryption protocols ensure that sensitive information remains confidential, mitigating the risk of unauthorized access.
• User Authentication: Enhance access control by requiring user authentication before printing. This can be achieved through various methods, including PIN codes, proximity cards, or biometric recognition, ensuring that only authorized personnel can access sensitive documents.
• Follow-Me-Printing: Streamline the printing process while maintaining security. With follow-you printing, documents are sent to a secure queue and only printed when the user is present at the printer. This reduces the risk of sensitive documents being left unattended and promotes responsible printing practices.
• Watermarking: Implement dynamic watermarking on printed documents to deter unauthorized reproduction and ensure accountability. Watermarks can include user information, date, and other identifiers, making it easier to trace any potential data breaches.
• Secure Print Management: Monitor and manage all print activities across your organisation with our secure print management solutions. This allows you to track usage, generate reports, and enforce printing policies that enhance both security and efficiency.

Our print management software allows us to closely monitor the performance of your devices. This proactive approach enables us to anticipate potential issues, automate meter readings, and ensure toner is delivered before it runs out, keeping your operations running smoothly without interruption.

We offer comprehensive training within our managed print services to ensure your team gets the most out of your printing solutions. Our training programs cover everything from basic device operation to advanced features like secure printing, scanning, and document management. We empower your staff with the knowledge and skills needed to optimise workflows, reduce waste, and troubleshoot common issues. With ongoing support and customised training sessions, we help ensure your team remains confident, efficient, and fully equipped to maximise the potential of your managed print environment.