Telephony & Mobile

Connect Anytime, Anywhere!

VoIP hosted connectivity transforms your communication landscape, delivering crystal-clear calls and seamless collaboration

Hosted communications offer a flexible and scalable solution for businesses looking to enhance their communication capabilities. By leveraging cloud technology, hosted comms provides a unified platform for voice, video, and messaging, allowing teams to connect seamlessly regardless of their location. This approach eliminates the need for complex on-premises infrastructure, reducing costs and maintenance efforts.

Telecoms

VoIP has made traditional telephony infrastructure obsolete and revolutionised the way organisations communicate. Cloud-based telephony solutions are faster, more configurable and eliminate lost time spent on old, cumbersome phone systems, making the workplace that bit more productive. By opting for hosted telephony, you can enjoy the following benefits:

Easy-to-use Portal: make use of a wide range of telephony capabilities through an easy-to-use web portal. This cloud-based software package includes extensive configuration options for managing and assessing productivity in the workplace.

Cost Reduction: traditional communications infrastructure requires ISDN lines being installed, as well as other on-site equipment. Hosted telephony, on the other hand, requires little to no on-site equipment, in turn cutting organisation expenditure.

Better Support: with hosted VoIP solutions, organisations benefit from increased levels of support by connecting users directly to customer service portals whenever required, allowing them to focus on what really matters.

Flexibility: for organisations with team members working in the field, VoIP provides the ultimate in reliable, flexible communication by connecting people together from any location and at any time. Increased

Productivity: hosted telephony roots out the unproductive aspects of your workforce by incentivising productivity through gamification and on-demand analytics reports.

Microsoft Teams Integration

Microsoft Teams integration streamlines collaboration and communication within organizations by bringing together various tools and applications into a single platform.

With its robust features, Teams allows users to chat, share files, and hold virtual meetings seamlessly, enhancing productivity and teamwork. Integrating third-party applications, such as project management tools, CRM systems, and workflows, enables teams to customize their workspace to fit their specific needs, ensuring that all relevant information is easily accessible.

Additionally, Microsoft Teams supports real-time collaboration, allowing team members to work on documents simultaneously and provide instant feedback. This level of integration not only improves efficiency but also fosters a more connected and agile work environment, empowering organizations to respond quickly to challenges and opportunities.

Mobiles

Maximize the value of your mobile estate by partnering with Dupliq to take advantage of award-winning tariffs across all major networks, consolidated onto a single bill. Here are the key benefits:

Technology Fund: Dupliq, in collaboration with network providers, is one of the few organisations still offering a technology fund to enhance your mobile capabilities.

Monthly Tariff Reviews: Benefit from straightforward, customisable tariff reviews each month that highlight potential savings.

Flexible Plans: Ensure that all employees have adequate data, minutes, and text allowances to effectively complete their tasks.

Quarterly Tariff Reports: Receive detailed quarterly reports comparing usage against spending to help you optimise costs.

24-Hour Handset Replacements: Enjoy quick replacements for any faulty or damaged devices.

Dedicated Support: Each customer is paired with a dedicated account manager to oversee your services from the initial connection through ongoing support.

Webex for Gamma

Webex is a cloud-based collaboration platform developed by Cisco that enables teams to connect, communicate, and collaborate in real time. It offers a range of tools, including video conferencing, screen sharing, messaging, and file sharing, all designed to streamline teamwork and enhance productivity. With its enterprise-grade security and reliability, Webex is widely used by organizations of all sizes for meetings, webinars, online training, and hybrid work solutions.

One of its key strengths is flexibility - users can join from any device, whether desktop, mobile, or web browser, without complicated setup. Webex also integrates with popular business applications like Microsoft 365, Slack, and Salesforce, making it easy to fit into existing workflows.

HD Video Conferencing - High-quality video meetings with support for large groups, virtual backgrounds, and smart noise removal.

Team Messaging & Collaboration - Persistent chat spaces for group or one-on-one messaging, with file and link sharing.

Screen & Content Sharing - Share your screen, documents, or applications in real time to collaborate effectively.

Integrations & Security - Works seamlessly with tools like Microsoft 365, Google Workspace, and Slack, backed by Cisco's enterprise-grade security.

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